When is my credit or debit card charged? Your card is only charged after the cleaning service is completed to ensure you are satisfied with our work. - March 23, 2025 by [email protected]
What if there’s an issue with the payment? If your payment doesn’t go through, we’ll notify you immediately and work with you to resolve the issue. We may […] - March 23, 2025 by [email protected]
Do you offer reoccuring payments for regular cleanings? Yes! Feel free to schedule weekly, bi-weekly, or monthly cleanings. We can securely store your payment details and charge your […] - March 23, 2025 by [email protected]
How do I get a receipt for my payment? After your payment is processed, you’ll receive an email receipt for your records. If you need an additional copy, let us know! - March 23, 2025 by [email protected]
Can I tip my cleaners? Tips are always appreciated but never required! If you’d like to tip, you can do so in cash or add […] - March 23, 2025 by [email protected]
What forms of payment do you accept? We accept all major credit and debit cards. At this time, we do not accept cash or checks for security and […] - March 23, 2025 by [email protected]
How much do you charge for service? Our pricing varies based on your home’s size, cleaning level required, and any special requests. We simplify it with instant […] - March 23, 2025 by [email protected]
How do I use my credits? You can apply a coupon to a future appointment by logging into your account and clicking your name in the […] - March 26, 2020 by superduper
How can I view my Folsom Clean credits? You can apply a coupon to a future appointment by logging into your account and clicking your name in the […] - March 26, 2020 by superduper
Why are vouchers for first time customer only? You can apply a coupon to a future appointment by logging into your account and clicking your name in the […] - March 26, 2020 by superduper