Do you run background checks on your cleaning team? Every team member undergoes a thorough criminal background check as part of our final screening process before joining Folsom Clean. […] - March 23, 2025 by [email protected]
What is your refund policy? if something is not done to your expectations, please let us know. We’ll send a team out to make it […] - March 26, 2020 by superduper
Can I trust my cleaning professional? At Folsom Clean, we take great pride in our team. Every cleaner is personally interviewed by our owners and must […] - March 26, 2020 by superduper
How is my my billing information kept safe and secure? The majority of our bookings are made online, so we take security very, very seriously. Our booking page is protected […] - March 26, 2020 by superduper
What is your 100% satisfaction guarantee policy? If you’re not content with your cleaning, we will come out and re-clean (within a 7-day window). If you still […] - March 26, 2020 by superduper
Do the cleaning professional go through a background check? Yes, they do. We run a detailed nationwide background check on all applicants as the last step in our pre-screening […] - March 26, 2020 by superduper
What happens if something goes wrong during my appointment? If something goes wrong we’re here to make it right. Please let us know right away and we’ll be there to take […] - March 26, 2020 by superduper
